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Privacy Policy

Privacy Policy

 

IBCS-PRIMAX Software (Bangladesh) Ltd. ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services ("Services").

1. Information We Collect

We may collect the following types of information when you use our Services:

  • Personal Information: Name, email address, phone number, company details, and other information you provide when registering or contacting us.

  • Usage Information: Details about how you interact with our website, including IP address, browser type, pages visited, and access times.

  • Technical Data: Device type, operating system, cookies, and tracking technologies that help improve our Services.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage our Services.

  • Improve website functionality and user experience.

  • Respond to inquiries, support requests, or feedback.

  • Send service updates, promotional materials, or company news (if you consent).

  • Comply with legal obligations and ensure secure operations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Trusted third parties who support our operations (e.g., hosting, analytics, customer support).

  • Legal Requirements: Authorities, regulators, or law enforcement if required by law.

  • Business Transfers: In case of mergers, acquisitions, or restructuring, information may be transferred as part of business assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Remember user preferences.

  • Analyze traffic and usage trends.

  • Enhance site functionality.

You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access and review the personal data we hold about you.

  • Request corrections or updates to inaccurate information.

  • Request deletion of your personal data (subject to legal obligations).

  • Opt out of marketing communications at any time.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external sites.

9. Children’s Privacy

Our Services are not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective once posted on this page. Continued use of the Services indicates acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

IBCS-PRIMAX Software (Bangladesh) Ltd.

House- 6/2, (Level-6) Kazi Nazrul Islam Road,

Block- F, Lalmatia Housing Estate, Dhaka – 1207,

Bangladesh

Phone: +880 1713 397560
Email: info@ibcs-primax.com