Dhaka Office:

House # 51, Road # 10A, Dhanmondi R/A,
Dhaka-1209, Bangladesh
Tel: +88 (02)55000369, 9141876, 9143775
Fax: +55000370
email: info@ibcs-primax.com

UK - London Office:

Keeley House,
22-30 Keeley Road,
Croydon,CR0 1TE
Mob: +44 (0) 7878 481743
Tel: +44 (0) 208 6889794
Fax: +44 (0) 208 7112005



Reference: http://www.Reliance-bd.com


Reliance Insurance Adopts New Platform to Automate Tariff Calculation and Transaction Processing Reliance Insurance provides a range of insurance products in Bangladesh, specializing in trade and property. Its portfolio includes underwriting services covering fire, marine cargo, marine hull, engineering, and other miscellaneous items. The company employs about 250 people in its head office and 30 branches and generates annual revenue of US$2.45 million.


  • Automate the general insurance transaction process and tariff calculation to improve customer service
  • Link insurance transactions with the finance system to enable real-time accounting and a single view across departments
  • Expedite underwriting processes to deliver faster, more efficient response
  • Deliver reports that give a 360-degree view of the business
  • Build strong security and authorization hierarchy to support operational integrity and customer requirements
  • Implement a system with high availability and disaster recovery


  • Engaged Oracle Certified Advantage Partner IBCS-PRIMAX Software to implement an Oracle-based platform to support a new Computer Integrated Insurance System (CIIS)
  • Minimized customization and configuration requirements as the Oracle solution provided seamless integration between all tiers and platforms
  • Achieved faster and more accurate services to clients
  • Streamlined data flows by integrating accounts with front-desk operations
  • Leveraged Web-based dashboard and Oracle Discoverer to deliver management reports and analysis that provide deep insight into business performance
  • Gained robust safeguards to ensure disaster recovery in the event of system failure with Oracle’s hot and cold backup features

    Products & Services:

  • Oracle Database
  • Oracle Developer
  • Oracle Application Server
  • Discoverer Desktop/Admin
  • Oracle Portal
  • Oracle BI Suite Enterprise Edition

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